Should customers wish to return any flawed product, all requests must be made within three working days, and all returned goods must be in good conditions & description like quantity / packaging / accessories must be consistent with the invoice. Otherwise, no refund shall be made nor there will be any written off. Customers are required to arrange all returns delivery. Returns request depends upon each branch business hours. No handling nor acceptance will be catered during non-operating hours. For any order claim, we will only reprint the order or refund the relevant amount. We are not liable for any other losses caused by using our services. Refund will be returned to user’s account or paid by cheque.